Okay, so when we are talking about an appointment scheduler for small business, you should keep certain things in mind. First of all, such software is primarily meant to ease your load of manual labor and help staff time for other works. But, you can always get your hands on other customized features, depending on the software you choose.
Scroll on to know about five such amazing features that you should look for:
As mentioned above, this should be the primary function of the software. It should help your employees take their time off phone calls and bookkeeping and invest it in something more productive. Automated booking facilities can also prevent the hassles of overbooking or redundancy in bookings that may affect the reputation of your business. It can also automate the appointment follow-ups, thus taking a huge load off the shoulders of your staff.
The biggest challenge in booking and scheduling is to set timely reminders to each. Instead of doing it all manually, you can use the software to give you such reminders from time to time. It will reduce a lot of workloads and help your employees prevent unnecessary hazards, e.g. the liabilities of not reminding clients about their meetings or appointments in advance.
The provision of setting up automated appointment calendars won’t let your clients miss an appointment. Notifications will be sent to their mobile numbers from the software itself so that they can’t hold your company responsible for any mishaps. As many business people prefer texting over talking these days, you don’t need to call them every time you need to remind them about their appointments.
All the information about the clients should be stored in one place, so that’s the follow-ups and reminders can be auto-generated. Without this feature, all your work will be for vain, as you may need to rummage the pages of a thick contact book to find the right information.
Multiple payment gateways
The software should also offer multiple payment gateways to ensure maximum convenience for the clients. Besides normal credit card/debit card options, it should also have wallets and other getaways for the clients to pay in whatever means possible. This will enhance the reputation of your business and get it the popularity it deserves.
Wrapping it up
You should look for all these features while planning to invest in an online scheduling tool that makes your business soar. Do your homework properly, research the available options and them shortlist a few to select the best one from.