We’ve talked about process and technology, but what about diversity and collaboration? These topics are important to law firms today. What should they focus on? We need data to justify our decisions and recommend changes. The trend in law firms like Kuzyk Law is to hire more business professionals than lawyers, but it’s critical that lawyers match their skills with their responsibilities. Data should also spur conversations about responsibility and skill alignment.

Technology

Artificial intelligence (AI) and machine learning have helped law firms perform their daily tasks more efficiently. Artificial intelligence can help lawyers analyze contracts in bulk and provide advice to clients. It can also keep track of important dates, such as expiration and renewal dates. Lawyers no longer have to spend hours every day chasing down information from clients. They can now monitor every aspect of their business from their mobile device. Moreover, AI and machine learning also help law firms improve client service.

Process

The process of law firms in addressing people’s needs is increasingly complicated, requiring a cross-disciplinary approach. Clients now expect to be able to reach the law firm’s professionals instantly, with little or no delay. The best law firms are those that can engage clients from start to finish and consistently provide outstanding service.

Collaboration

The first step to advancing collaboration between law firms and people’s legal needs is to understand how each party works together. Rather than creating a “one size fits all” approach, law firms need to tailor solutions to their specific needs. By understanding how each person works, they can adopt best practices from other knowledge-intensive industries. Collaboration is critical to the success of any legal project.

Diversity

Many industries are redoubling their efforts to increase diversity and equity in their workforces. While this trend is not new, diversity in the legal profession has not always been as visible as it is elsewhere. Diversity in the legal industry is essential to the success of a firm, as research has shown that a diverse group of attorneys provides superior client service. Diversity initiatives are key to attracting and retaining top talent.

Unmet legal needs

In today’s increasingly complex world, the role of law firms in addressing people’s needs has become even more critical. Clients’ demands are becoming more complex, ranging from economic to regulatory to environmental. This requires law firms to collaborate across boundaries in order to effectively address a client’s needs. The role of law firms in addressing people’s needs has been recognized in several recent reports.

Cost

When asked what the cost of law firms is in addressing people’s legal needs, most law firm leaders will respond with “Our lawyers.” But what is this phrase really saying? It’s about lawyers as technical experts whose role is to diagnose and solve people’s legal problems. While law firms have traditionally been associated with lawyers, there is now an emerging pool of professionals who can address these problems.

Space efficiency

The first step in reducing real estate costs is to examine the size and number of attorneys in your firm. Then, determine the right location in terms of price, size, and flexibility. Develop a comprehensive location strategy and negotiate competitive concessions and flexible terms with landlords. Next, analyze your office utilization and employee needs. If you can reduce space, you’ll be able to accommodate attorney expectations and decrease real estate costs.